Terms of service

OVERVIEW

This website is operated by Ground Zero Gaming Pty Ltd (“Ground Zero”, “we”, “us”, “our”). By accessing or using groundzerogaming.com.au (the “Site”), including purchasing products from our online store, you agree to these Terms of service (“Terms”).

If you do not agree to these Terms, you must not use the Site.

WHO WE ARE AND WHAT WE DO

Ground Zero Gaming Pty Ltd operates:

  • an esports organisation and related content channels; and

  • an online store selling branded merchandise and related products.

CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing an updated version on this page. Your continued use of the Site after changes are published means you accept the updated Terms.

ONLINE STORE AND ORDERS

When you place an order through the Site, you agree that:

  • you are authorised to use the payment method provided;

  • you will provide accurate contact, billing and delivery details; and

  • we may contact you using the details you provide about your order.

We reserve the right to refuse, cancel, or limit orders at our discretion (for example, suspected fraud, pricing errors, stock issues, or unusual order activity). If we cancel an order, we will refund any amounts paid for the cancelled items.

PRICING AND PRODUCT INFORMATION

All prices are shown in Australian dollars (AUD) unless stated otherwise and may change at any time.

We aim to display product descriptions and images as accurately as possible. However, colours and appearance may vary depending on your device/screen.

SHIPPING, RETURNS AND REFUNDS

Shipping, returns, exchanges and refunds are handled in accordance with our Shipping and returns policy (available on the Site). Nothing in these Terms limits your rights under the Australian Consumer Law.

PROMOTIONS AND DISCOUNT CODES

Discount codes and promotions (if offered) are subject to any additional terms shown at the time of the offer. Unless stated otherwise, discount codes cannot be combined and may exclude certain products.

ACCEPTABLE USE

You agree not to use the Site in a way that:

  • breaches any law or regulation;

  • infringes intellectual property rights;

  • attempts to interfere with the Site’s security or functionality; or

  • involves scraping, automated access, or misuse of the Site’s content.

INTELLECTUAL PROPERTY

All content on the Site (including text, graphics, logos, photos, videos and design) is owned by or licensed to Ground Zero unless otherwise stated. You may not reproduce or use our content for commercial purposes without our written permission.

THIRD PARTY LINKS

The Site may contain links to third-party websites or services. We are not responsible for third-party content, policies or practices.

disclaimers

The Site and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we do not warrant that the Site will be uninterrupted, secure, or error-free.

limitation of liability

To the maximum extent permitted by law:

  • we are not liable for indirect or consequential loss (including loss of profit, revenue, data, or goodwill) arising from your use of the Site; and

  • our liability for goods purchased through the Site is limited as required under the Australian Consumer Law.

governing law

These Terms are governed by the laws of Western Australia, Australia. You submit to the non-exclusive jurisdiction of the courts of Western Australia.

contact

Questions about these Terms can be sent to: hello@groundzerogaming.com.au